In this episode, I would like to share with you two incidents that helped me refine my own understanding of user needs and experience.
From two different projects at different times, how I learnt:
* That the purpose of a developer is to solve others’ problems [and not just look for the next personal challenge to solve]
* Distinguishing user needs and wants
* The power of conversations with users
* The need and importance of empathy for the user ways of working and work environment, when designing solutions
* The power of iterative development, with frequent user experience based feedback