How do you secure the sprawling array of services your organization depends on? Richard talks to Karinne Bessette about her experiences working with companies with virtually no internal infrastructure - using Software-as-a-Service products from various providers and finding their glue to keep multiple bits working together. Karinne talks about putting together teams to understand how workflows function first - then trying to put some governance around it. Single sign-on is a great place to start, but the solutions depend on what tools you're using. This is the new reality we're working in - we must find a way to secure it!