Direct-To-Consumer: How to get the delivery experience right | #093 Dana von der Heide

This podcast episode features Dana von der Heide. She is the Founder and Chief Commercial Officer of Parcel Perform at parcelperform.com, a leading delivery experience platform for businesses covering 800+ logistics carriers worldwide.

We discuss how consumer brands can deliver the best Direct-To-Consumer experience.

On the Show Today You’ll Learn:

• How to get the delivery experience right
• Why it is important to have all the delivery/tracking information on your website
• What can you do to get your customer excited about their order delivery
• How to deal with GDPR and similar Data Protection Regulations when it comes to shipping 
• Returns and how to deal with them
• And more

Links & Resources

https://www.parcelperform.com/
https://www.linkedin.com/in/danavonderheide

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