The death of cash & the company caught in the middle
Apr 17, 2024
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Senior reporter James Eyers delves into the high-stakes negotiations surrounding Armaguard's financial future, the shift from cash to digital payments, Coles' cash hoarding amidst Armaguard's struggles, and the debate on the future of cash in a digital era.
Cash decline driven by digital payments & challenges for Armagard
Debates on cash as infrastructure highlight need for backup in emergencies
Deep dives
The Decline of Cash Usage in Australia
Cash usage in Australia has significantly decreased over the years, with cash being used for only 11% of payments currently, down from three quarters in the early 2000s. Various factors such as the rise of digital payments, tap-and-go technology, and smartphone payment options have accelerated this decline. Armagard, the leading cash handling company, faces financial challenges due to the reduced use of cash, prompting discussions about its future and who should bear the financial burden.
Armagard's Financial Struggles and Negotiations
Armagard, owned by trucking tycoon Lindsay Fox, holds a monopoly on cash handling services in Australia, but has been losing $1 million weekly. In a high-stakes negotiation, the company requested $143 million from customers and needed urgent financial assistance. Talks with banks and retailers led to a proposed $26 million rescue package which Armagard rejected, opting for direct negotiations. The future of Armagard and the cash industry remains uncertain.
The Future of Cash Handling in Australia
As cash usage diminishes, discussions around the future of cash handling involve potential solutions such as increased roles for Australia Post or setting up a cooperative for cash distribution. The question of whether cash should be considered critical economic infrastructure and subsidized by the government arises, similar to models in the UK. While the decline of cash is evident, the provision of cash as a backup during emergencies and for convenience indicates that it will remain relevant, prompting ongoing debates about its sustainability.
This week on The Fin podcast, senior reporter James Eyers takes us inside the high-stakes negotiations over Armaguard's financial future, talks about the big personalities involved and gives his view on whether we are witnessing the death of cash.
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