Becker’s Healthcare Podcast Chinomnso Nnodum, MHA, Executive Director of Access at Stamford Health
Nov 17, 2025
Chinomnso Nnodum, MHA, Executive Director of Access at Stamford Health, dives into the critical role of technology and virtual care in enhancing patient access. She discusses the recent Epic transition at Stamford Health, focusing on optimizing workflows and collaboration. Nnodum emphasizes the growing importance of AI and telehealth for same-day access and self-service scheduling. She also shares valuable advice for emerging healthcare leaders on understanding the system and the necessity of lifelong learning to stay ahead in the field.
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Access Role And Scope
- Chinomnso Nnodum oversees access and virtual care at Stamford Health in Fairfield County, Connecticut.
- She runs centralized and decentralized access functions including contact centers and online scheduling.
What 'Access' Really Means
- Access covers everything a patient experiences before seeing a clinician, from referrals to check-in processes.
- Digital touchpoints like patient portals and SMS are integral parts of the access journey.
Epic Go‑Live And Optimization
- Stamford Health transitioned to Epic in March and is now focused on post‑go‑live optimization across workflows.
- The move revealed redundant tasks from previous EHRs and sparked cross‑department conversations to reduce silos.