Air passengers’ rights rules have been around for a couple of decades now – spurring the creation of a side industry in claims handling. Companies such as AirHelp offer to pursue claims for delays and compensation on your behalf in exchange for a sizeable chunk of any payout. Today, though, AirHelp has launched a new app that monitors your flights for you and lets you know if there is trouble ahead. I have been speaking to the chief executive of AirHelp, Tomasz Pawliszyn.
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Simon Calder's Independent Travel Podcast