E231: Better processes, events, and planning during changing times with Alyson Caffrey

Alyson Caffrey is an SOP and process and operations expert. Her company has created over 1,000 SOPs for agencies and other types of businesses just in 2021 alone. She has a 13-person team at Operations Agency and many people call her The Wolf (a nod to Pulp Fiction). She works with dozens of agencies and helps them build out SOPs and operations processes for their business. We’ve been fortunate to have her as a guest expert/mentor in our UCACDEMY community.