The Times Tech Podcast cover image

The Times Tech Podcast

One doctor's experience inside Babylon Health

Nov 3, 2023
36:24

The Sunday Times’ tech correspondent Danny Fortson brings on Hugh Harvey, managing director of consultancy Hardian Health, to talk about his time at Babylon Health (4:30), his first look at the company’s “artificial intelligence” (7:00), why it’s hard to build a medical chatbot (11:30), the siloed nature of the company (14:30), its regulatory loophole (16:20), Ali Parsa’s obsession with creating an “AlphaGo moment" (21:10), the gong (24:15), how the company became more brazen with its marketing (27:10), why getting chatbots certified as medical devices is so hard (29:45), and why the Silicon Valley way often doesn't work in medicine (33:00).


Link to The Sunday Times' investigation: https://www.thetimes.co.uk/article/rise-and-fall-of-babylon-healthcare-the-doctor-in-your-pocket-3p6q6jjfx





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