#115: Amy Edmondson - Psychological Safety

Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, where she studies the dynamics of organizations and how to create a psychologically safe work environment. Over the past 20 years, Amy has shown through her research that teams who are comfortable asking questions and admitting failures work more harmoniously together.

“Questions are really powerful in creating safety because they indicate to someone that you actually want to hear their voice…whether you're the boss or a team member or anything, every single one of us can practice the opportunity to say things like, what can I do to help? What are you up against? What are your concerns? You know, I, I'm, I'm all ears. I want to hear from you. Is the, is the implicit message with those lovely little questions.”

In her latest book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth, Amy has created a handy blueprint for organizations who desire to foster creativity and “redefine leadership.”

Join us as we discuss why good teams make more mistakes, the psychology of the S learning curve, and the time Amy’s boss wrote a thirteen-page treatise on how Amy was actually right all along.

Links and show notes at https://whitneyjohnson.com/amy-edmondson