In this episode of Empathy in Tech, Andrea and Ray sit down with J.B. Rainsberger, a software professional who transitioned from a purely technical focus to championing interpersonal skills in the tech world. J.B. shares his evolution from a programmer obsessed with "correct" solutions to a mentor helping others navigate the human challenges of software development. Through stories of personal growth, insights from Buddhism, and reflections on the dangers of dogmatic expertise, J.B. challenges listeners to embrace curiosity, patience, and compassion in their work.

Sponsored by CodeCrafters - discount link

LINKS

J. B.'s website - jbrains.ca
J. B.'s LinkedIn
Contract Testing and Pact
Geoffrey Moore - Crossing The Chasm book, video
Robert B Miller - The new strategic selling
Chip Heath & Dan Heath - Switch: How to change when change is hard
Chip Heath & Dan Heath - Made to Stick: Why Some Ideas Survive and Others Die
Gerald Weinberg - Secrets of consulting

HOSTS

Andrea Goulet LinkedIn | andreagoulet.com
Ray Myers LinkedIn | Craft vs Cruft on YouTube

ABOUT EMPATHY IN TECH

Empathy in Tech is on a mission to accelerate the responsible adoption of empathy in the tech industry by:

Closing the empathy skills gap by treating empathy as a technical skill.
Teaching technical empathy through accessible, affordable, actionable training.
Building community and breaking down harmful stereotypes and tropes.
Promoting technical empathy for ethics, equity, and social justice.

Learn more at empathyintech.com

Rewriting the Rules of Expertise with J. B. Rainsberger