Episode 483: Where's the humanity in your business?

As technology reshapes how we do business, it’s easy to forget that real connections are what truly make a brand stand out. In episode 483 of My Daily Business Podcast, Fiona Killackey shares why it’s crucial to keep humanity at the heart of your business—especially as AI and automation become more commonplace.

Fiona gives practical tips on how to humanize your brand, whether you’re a local retailer or running an online business. From personal touches to building community, she offers five simple strategies to help you nurture deeper relationships and make your business feel more personal.

Here’s what Fiona covers in this episode:

• Why face-to-face interactions still matter, even in a digital-first world
• How authenticity can help you build stronger connections with your audience
• The power of small gestures—like sending personalized notes or celebrating client milestones
• Why creating spaces for your customers to connect is essential for loyalty
• How adding personality to your content can set you apart from the competition

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