Kiril Kirilov is the CEO and Co-founder of Rush, a Shopify shipment software that automates the shipment tracking process on all fronts. Rush helps merchants and agencies ensure that any post-purchase shipping email flows are guaranteed to increase AOV and CLTV. Kiril is also the Co-Owner and Co-Founder of Proof Nutrition, a high-quality nutrition supplement brand. 

As an entrepreneur, selling your product is half the battle. How can you increase consumer engagement to turn a one-time customer into a long-time devotee? What steps can you take to deliver outstanding communication between your brand and clients?

According to Kiril Kirilov, communication is the key. You don’t need to pitch your product repeatedly. Once you provide the consumer with a beautiful experience and a branded tracking page for their purchase, their natural curiosity will take over as they browse and scroll. Regardless of your vertical category, Kiril knows that to increase your revenue, the most successful sequence is to communicate with your clients. Listen to this episode to hear actionable tips from Kiril on scaling the e-commerce marketplace. 

In this episode of the Quiet Light Podcast, Joe Valley and Kiril Kirilov, CEO and Co-founder of Rush, sit down to discuss opportunities to proactively reach out to consumers post-purchase. Kiril talks about connecting and increasing click-through email rates, communicating with clients, and why consumer product education is important. Stay tuned!