Ep. 264 How Automation is Accelerating Digital Transformation Across Federal Agencies

Ep. 264 How Automation Is Accelerating Digital Transformation Across Federal Agencies

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In this episode of the Federal Tech Podcast, host John Gilroy interviews Nabil Amiri, Vice President of Business Development for the federal practice at NWN. The discussion introduces NWN’s expanding role in helping federal agencies adopt advanced technologies, particularly artificial intelligence (AI), as part of broader digital transformation efforts.

Amiri explains NWN’s recent acquisition of Leverage Information, a move that brought deep federal experience—especially with defense, intelligence, and civilian agencies—into NWN’s already strong commercial portfolio. This merger allows NWN to deliver robust, secure IT solutions tailored to the complexities of federal requirements such as FedRAMP, STIGs, and Zero Trust. He emphasizes that innovation and compliance can—and must—coexist in the federal space.

The conversation touches on the real-world challenges federal agencies face, like outdated systems, budget cuts, workforce reductions, and tool sprawl. Amiri critiques the proliferation of “single panes of glass” in IT environments, which often complicate rather than simplify operations. NWN’s strength lies in delivering visibility across systems, reducing complexity, and enabling security and automation through integrated, scalable platforms.

Key themes include Zero Trust architecture, infrastructure modernization, automation, and streamlining tech procurement. NWN’s flexible acquisition pathways (e.g., via GSA and SEWP contracts) make it easier for agencies to respond quickly to crises like COVID or cyberattacks.

On AI, Amiri emphasizes its role in real-time data analysis to improve visibility and prevent outages, critical for mission continuity. NWN remains vendor-neutral, working with a broad ecosystem of partners to deliver best-in-class, mission-focused outcomes.

Looking ahead, Amiri confidently predicts that AI will become foundational to all federal IT strategies, driving operational resilience and transformation in the next five years. The interview sets the stage for deeper dives into emerging topics like agentic AI and cloud-native strategies in future discussions.