Customer Experience Analytics With Rashmi Menon - Ep. 20
Mar 22, 2021
40:23
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Join Rashmi Menon of FedEx as she talks about how customer experience analytics can be used by businesses so that they can better understand their customers and make their experience more enjoyable.
In this episode, Rashmi also talks about what makes customer experience analytics unique in the analytics space, and how to deal with large and complex datasets.