From Isolation to Collaboration: Rethinking Cyber Resilience for the Real World of Small and Medium Enterprise | Infosecurity Europe 2025 Pre-Event Conversation with Steven Furnell | On Location Coverage with Sean Martin and Marco Ciappelli

Small and medium-sized enterprises (SMEs) continue to be at a disadvantage when it comes to cybersecurity—not because the risks are unclear, but because the means to address them remain out of reach for many. In this episode, Professor Steven Furnell of the University of Nottingham highlights the real barriers SMEs face and shares the thinking behind a new approach: creating cybersecurity communities of support.

The research behind this project, supported by the University and its partners, explores how different types of SMEs—micro, small, and medium-sized—struggle with limited time, budget, and expertise. Many rely on third-party service providers, but often don’t have enough cybersecurity knowledge to evaluate what “good” looks like. It’s not just a resource problem—it’s a visibility and literacy problem.

Furnell emphasizes the potential of automation to lift some of the burden, from automated updates to scheduled malware scans. But he also makes it clear that automated tools can’t fully replace the need for human judgment, especially in scenarios like phishing or social engineering attacks. People still need cybersecurity literacy to recognize and resist threats.

That’s where the idea of communities of support comes in. Rather than each SME navigating cybersecurity alone, the goal is to create local or sector-based communities where businesses and cybersecurity practitioners can engage in open, non-commercial conversations. These communities would offer SMEs a space to ask questions, share challenges, and exchange practical advice—without pressure, cost, or fear of judgment.

The initiative isn’t about replacing regulation or mandating compliance. It’s about raising the baseline first. Communities of support can serve as a step toward greater awareness and capability—something that’s especially critical in a world where supply chains are interconnected, and security failures in one small link can ripple outward.

The message is clear: cybersecurity isn’t just a technical issue—it’s a social one. And it starts by creating room for dialogue, connection, and shared responsibility. Want to know what this model could look like in your community? Tune in to find out.

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Guest: 
Steven Furnell | Professor of Cyber Security at University of Nottingham
https://www.linkedin.com/in/stevenfurnell/

Hosts:
Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber] | On ITSPmagazine:  https://www.itspmagazine.com/sean-martin

Marco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast & Audio Signals Podcast | On ITSPmagazine: https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelli

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This Episode’s Sponsors

ThreatLocker: https://itspm.ag/threatlocker-r974

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Resources

Learn more and catch more stories from Infosecurity Europe 2025 London coverage: https://www.itspmagazine.com/infosec25

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