The FinTech Report The FinTech Report Podcast: Episode 64: Josh Foreman, Founder & CEO, Indebted
The FinTech Report Podcast: Episode 64: Josh Foreman, Founder & CEO, Indebted
As Founder and CEO, Josh has led InDebted from a startup to a high-growth industry disruptor. His strategic vision of merging cutting-edge technology with customer-first solutions has redefined industry standards, transforming InDebted into a global leader that's revolutionising how businesses manage collections.
InDebted is the global leader in human-centered debt resolution. Through its AI-powered platform, InDebted partners with forward-thinking organizations to deliver intelligent, compliant, and empathetic collections at scale. Its proprietary solutions — Collect and Receeve — help consumers navigate repayments in ways that are stress-free and aligned with their financial wellbeing. Founded in Australia and now operating across seven markets, InDebted is on a mission to change the world of consumer debt for good.
Discover more at www.indebted.co
In this episode:
- How Josh stumbled into debt collection
- How Josh wants to change the stigma of debt collecting, using technology
- How josh started in B2B and then pivoted to B2C
- Growth via technology AND acquisition
- How do digital collections work versus the human touch?
- The psychology and economics of ‘nudging’ people to pay
- Expansion to USA – via Canada! How did that work?
- Josh discusses the size and growth of the business: Indebted is now in 7 countries and have 500 employees, has 300-400 clients, 3-4m daily communications; 88% of payments now made via nudges from digital comms vs 12% via humans
- Will “Ai Voice” change collections? Yes, it’s coming!
- Josh looking for MD of the Australian business!
- Josh discusses capital raising ($100m to date, latest Series C), investors who have been with him since the beginning: shout outs to Danny at Reinventure, and Dean from Carthona Capital; comments on Airtree coming on for the latest round (and why they passed on previous rounds!)