E109: Adam Boca On Niching Down From The Start

In this episode, James talks with Adam Boca, Executive Director at NCM Insurance Agency.

To learn more about NCM Insurance Agency, visit https://www.ncminsurance.com/.

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Episode Highlights:

• Adam discusses his business model, which is very organic and does not involve cold calling or buying leads. (6:27)
• Adam believes that having mentors in the insurance industry and setting attainable goals is important. (10:59)
• Adam shares his experience learning compliance and licensing, and how they improve the customer journey by listening to feedback from clients. (18:04)
• Adam discusses how they build a positive culture in their small office, including rotating lunches and getting together for meals at his house. (24:33)
• Adam discusses his motivation for working in insurance and what keeps him coming back to it. (28:02)
• James discusses the American Modern program and how it is a competitive alternative to Haggerty in most places. (33:42)

Key Quotes:

• “Align yourself with some of the best carriers and other agents that can help guide you along the way. I think having mentors in the space is extremely important.” - Adam Boca
• “We're just very fortunate that it's extremely organic, we don't do the lead generating thing, we don't buy leads, we don't cold call. So we're a very different business model.” - Adam Boca
• “I'm not motivating myself by money. I mean, I think a lot of people get kind of lost in that. And for me, it's making sure that my customers have the very best in coverage for their particular need, and I know we're doing everything we can to provide that.” - Adam Boca