Ending MSP Burnout: A Mental Health Roadmap to Breakthrough

 Running an MSP can feel like a never-ending sprint—until your mind and your motivation hit a wall. 

In this episode, I sat down with Scott Scrogin, Strategic Initiatives Director at ConnectWise, to talk about the thing no one builds a dashboard for: burnout. 

We covered the real stuff—what it looks like when you’re scaling fast and still feel stuck, what happens when your identity is wrapped up in the business, and how to build resilience that actually lasts.

Scott’s been in the seat. From growing and exiting his MSP to now helping lead big-picture strategy at ConnectWise, he’s seen what burnout does to founders—and what it takes to get back in control.

If your brain’s been running on fumes, this one’s for you. 

🔍 What You’ll Learn 

• Why burnout hits harder than most MSPs admit 

• The mental weight of scaling fast • What no one tells you after you exit 

• Scott’s playbook for managing pressure and building clarity • How to reset your energy and lead with purpose 

• Turning mental wellness into business strategy 

⏱️ Timestamps 

0:00 – Why Mental Health Matters for MSPs 

8:15 – Recognizing and Addressing MSP Burnout 

16:40 – Post-Exit Identity Crisis: The Unseen Challenge 

24:55 – Strategies for Mental Resilience During Growth 

33:30 – Fostering a Culture of Empathy and Care 

41:10 – Turning Mental Wellness into MSP Success 

This show is powered by Cyft.ai 

#MSPLeadership #MentalHealth #Burnout #ScalingMSPs