Jess Cervellon is the VP of Customer Experience at Feastables. Based in Chicago, Jess is obsessed with helping brands create CX strategies to build customer-centric cultures that drive trust and loyalty from day one. In this episode, we cover the importance of making decisions while trusting your intuition and instincts, why Jess left her corporate job to take a risk in the startup ecosystem, and her argument for pushing through discomfort to reach outsized success.
The Turning Pro Podcast