Discussion on Twilio's pricing structure, SMS messaging limitations, and new products Proxy and Conversations. Insights on challenges faced by services like Remind 101 with text limits and transitioning from consulting to managerial roles in tech. Reflections on team dynamics and embracing technological advancements in the industry.
Monitoring SMS costs is crucial due to Twilio's segmenting based on character encoding, ensuring no unexpected expenses at scale.
Twilio's introduction of Proxy and Conversations simplify communication infrastructure, providing efficient solutions for seamless customer interactions.
Deep dives
Twilio's Text Message Pricing Structure
Twilio's pricing structure for text messages involves segmenting messages based on character encoding, potentially costing more than expected. Messages can be split into multiple segments leading to higher charges, especially with certain characters like emojis or apostrophes. This discovery highlights the importance of monitoring message volumes and costs to avoid unexpected expenses at scale.
Twilio's New Products: Proxy and Conversations
Twilio introduces new products like Proxy and Conversations to facilitate communication infrastructure. Proxy allows anonymous messaging between users without revealing phone numbers, managing conversation limits efficiently. Conversations offer a chat-based system for interactive support teams and streamline communication processes like what Slack integration achieved.
Twilio Enhancements and Impact on Development
Twilio's continuous enhancements provide developers with efficient tools for seamless customer interactions. With products like Proxy and Conversations addressing complex communication needs, Twilio offers ready-made solutions that save time and resources. The ease of integrating Twilio APIs, as demonstrated in a personal project, underlines its versatility in enabling quick deployment of interactive services.
Randy has been working on Twilio a bit since the team last worked on the Chasms project and updates Don on some of the interesting features Twilio has brought to market. In addition, they discuss a few gotchas about SMS pricing that might needlessly cost developers a few extra bucks.
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