CTO Think Podcast
Twilio Segments, Pricing, and Proxy
Nov 19, 2019
Discussion on Twilio's pricing structure, SMS messaging limitations, and new products Proxy and Conversations. Insights on challenges faced by services like Remind 101 with text limits and transitioning from consulting to managerial roles in tech. Reflections on team dynamics and embracing technological advancements in the industry.
21:56
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Quick takeaways
- Monitoring SMS costs is crucial due to Twilio's segmenting based on character encoding, ensuring no unexpected expenses at scale.
- Twilio's introduction of Proxy and Conversations simplify communication infrastructure, providing efficient solutions for seamless customer interactions.
Deep dives
Twilio's Text Message Pricing Structure
Twilio's pricing structure for text messages involves segmenting messages based on character encoding, potentially costing more than expected. Messages can be split into multiple segments leading to higher charges, especially with certain characters like emojis or apostrophes. This discovery highlights the importance of monitoring message volumes and costs to avoid unexpected expenses at scale.
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