Abhi Yadav is the founder and CTO of Zylotech, a company focused on A.I.-driven analytics that businesses can use to help efficiently retain customers and reduce churn. On this episode of IT Visionaries, Abhi explains what all of that means, and he dives into how the field of machine learning will continue to grow.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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This episode was produced by the team at Mission.org and brought to you by Brightspot.

Zylotech’s Founder and CTO Explains the Growth of Automation and Machine Learning