Do you get a pit (like a bad feeling) in your stomach when you see a British number calling your work phone? You're not alone. In this is an interactive episode where you will do two mini roleplay scenarios to practice these 3 key phrases to make sure that you have a confident start to your business phonecall in English. 

1. Hello, (your name) speaking. Can I ask who's calling?
2. Can I ask what it's regarding?
3. How can I help?

P.S I think I talk quite fast in this one which is good challenge for you. In case you need it, I've included a transcript here. 

About Little Snippets: Mini episodes with to-the-point business communication tips to keep you learning and moving forward before the start of the brand new season of Confident Business English on 25th September 2024

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