UNLIMITED SUPPLY with Digital Music News Olivia Dean's bold stance, healthcare for roadies and caught in a wave of pardons.
Dec 4, 2025
Olivia Dean boldly confronts Ticketmaster, securing refunds for fans trapped in secondary market chaos. The podcast delves into the UK’s ban on for-profit ticket resale, sparking varied reactions across the industry. There's also a spotlight on IATSE's initiative to provide healthcare for touring crews, highlighting their well-being. In tech news, Bending Spoons' acquisition of Eventbrite is set to reshape the ticketing landscape. Plus, mental health support options for roadies are explored, addressing the often-overlooked wellness of live event workers.
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Artist Pressure Forces Ticket Refunds
- Olivia Dean pressured Ticketmaster and AXS to refund fans over secondary market practices and succeeded.
- Her action may inspire other artists but risks industry relationship fallout, per Lars Murray.
Eventbrite Gets A Strategic Reset
- Bending Spoons bought Eventbrite to revive and expand it, possibly into secondary ticketing.
- Lars Murray notes competition here could challenge Ticketmaster and Live Nation's dominance.
Make Health Insurance A Touring Expense
- Standardize touring health insurance as a line item on tour budgets to secure coverage for road crews.
- Artists and managers must accept the cost to make coverage routine, Lars Murray explains.