

Throwback: Why Positive Reinforcement Works Better Than Punishment | Ep 312
25 snips Aug 22, 2025
Discover why traditional accountability systems often fail and how to make yours effective. Learn about the crucial difference between tactical and developmental accountability. Explore the power of positive reinforcement to encourage desirable behaviors among team members. Delve into a systematic approach that promotes self-assessment and enhances performance, ensuring long-term engagement. This insightful discussion offers practical strategies to drive results while fostering a positive work environment.
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Two Types Of Accountability
- There are two accountability types: tactical and developmental.
- Tactical enforces hard skills while developmental reinforces underlying soft skills.
Replacing Yelling With Scripted Alternatives
- Leila describes coaching someone who used to yell at employees and taught replacement actions.
- She had them message her before yelling so she could help script a better response.
Fix Missed Tasks With Reminders And Rewards
- Use simple operational fixes for missed tactical tasks like calendar reminders.
- Reward timely completion even when quality is imperfect to build the habit.