TNO017: Lead People, Manage Machines and Processes

Bill Hunter, Senior Director of Service Delivery at Astraea, discusses the vital balance of leading people while managing machines. He shares insights on resilience stemming from his childhood and transformative lessons from the Marine Corps about discipline and fitness. The conversation highlights the need for habit formation in network operations and the agility of hyperscalers compared to traditional carriers. Hunter also emphasizes the significance of data analysis in optimizing network performance and the irreplaceable human touch in automation.