The problem with bad therapy — with Alex Katz, Two Chairs CEO

In this episode of Second Opinion, hosts Christina Farr, Ash Zenooz, and Luba Greenwood dive into the intricacies of the behavioral health industry with Alex Katz, CEO of Two Chairs. They discuss the misconceptions and challenges within the mental health system, the importance of finding the right therapeutic fit, and the impact of venture capital in driving both quality and accessibility in mental health services. Alex highlights the need for personalized care, the evolving perception of therapy thanks to platforms like TikTok, and the potential and limitations of AI in therapy, emphasizing the irreplaceable value of human therapists.

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LINKS:

Subscribe to Second Opinion Newsletter: https://secondopinion.media/ 

Two Chairs: http://www.twochairs.com/ 

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FOLLOW:

https://www.linkedin.com/in/alexjkatz/ 

https://www.linkedin.com/in/christinafarr/

https://www.linkedin.com/in/lubagreenwood/

https://www.linkedin.com/in/ashzenooz/

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TIMESTAMPS:

00:00 Intro

01:14 Behavioral health industry insights

02:04 Alex Katz's journey with Two Chairs

05:02 Navigating the mental health landscape

08:22 Business models in mental health

14:04 Barriers to mental health access

16:08 Sponsor: Awell

19:56 Behavioral health companies and cost reduction

22:00 The crisis in therapy retention

23:41 Youth mental health challenges

25:40 Gen Z and therapy culture

29:14 The importance of hybrid care models

31:31 Skepticism around ai therapists

36:00 The Debrief