Few words have been misconstrued more than negotiation.

Many immediately conjure ideas of manipulation, or smarmy sales tactics.

Today's guest thinks otherwise.

Chris Voss' ideas have been featured in TIME, Business Insider, Entrepreneur, Inc., Fast Company, Fortune, The Washington Post, SUCCESS Magazine, Squawk Box, CNN, ABC News and more.

Today he sits down with me to help us get one percent better at the art of communication, both professional and personal. You'll learn strategies on how to improve listening, non-verbal communication, persuasion, and negotiation.

Some 1% Better Ideas Worth Sharing:

How Chris defines active listening
The power of labeling and mirroring
How to determine if someone is coachable
The Rule of 7/38/55
The difference between "you're right" and "that's right"
How Chris got GE CEO Jack Welch to visit his classroom
Why going second in any negotiation is most effective
How to negotiate the best deal when remodeling your home

Buy Chris' book Never Split the Difference

Connect with Chris on Twitter

Sign up for Chris' free newsletter The Edge by texting the password fbiempathy to the number 22828.

Please share this episode with someone you care about.

-JF

Ep. 9: Chris Voss--1% Better Negotiating