Edge of the Couch

Treating Different Clients Differently

5 snips
Dec 10, 2025
The hosts embark on a cross-Canada tour, connecting with therapists along the way. They delve into the nuances of treating clients differently—exploring the significance of intentional acts versus memory slips. Topics include how client requests shape closure rituals, the impact of shared experiences on therapy, and the importance of micro-adjustments in communication. They also tackle complex client dynamics such as boundaries, challenges, and the emotional weight of cancellations, all while emphasizing the need for open discussions about unequal client needs.
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INSIGHT

Therapists Adjust To Client Needs

  • Therapists naturally adjust how they show up for different clients based on each client's needs and cues.
  • That flexibility reflects clinical skill, not inconsistency or lesser care.
ADVICE

Adapt Pace And Ask For Feedback

  • Pay attention to the client's pace and communication style and adapt your questions and silence accordingly.
  • Ask for feedback and learn from mismatches so you refine how you show up.
ANECDOTE

Goodbye Options At Closing

  • Allison describes offering options at closing, like hugs, high fives, or handshakes when she closed practice.
  • Most clients chose hugs, teens preferred waving or fist bumps.
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