The Vet Worthwhile Podcast
Ep #16: The Power of Relationships: Building Trust and Collaboration with Chip Mahan
May 17, 2023
Chip Mahan, CEO of Live Oak Banking Company, shares insights into building relationships with employees and customers at Live Oak Banking Company, the leading small business lender in the country. They discuss the unique history of lending to veterinarians and originating some of the largest veterinary loans in the United States. They also discuss the benefits of independent ownership in the veterinary industry and the impact of changing banking environments on small and regional banks.
40:06
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Quick takeaways
- Investing in a well-designed business model can create value and attract customers, leading to long-term success.
- Fostering a positive company culture and prioritizing relationships with employees and customers can contribute to a motivated and loyal workforce, enhancing the bottom line.
Deep dives
The Importance of a Good Business Model
Having a good business model is essential for success. It is important to focus on developing a strong and viable business model that can generate profits and sustain growth. By investing in a well-designed business model, businesses can create value and attract customers, leading to long-term success.
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