

24: How to Unlock Your Strategic Mind
Oct 9, 2023
Discover the art of strategic thinking and how to hone your skills for better problem-solving. From questioning assumptions to embracing intuition, stress-testing strategies, and understanding knowledge levels, this episode dives into the crucial aspects of thinking strategically. Learn how to unlock your strategic mind and apply these concepts to elevate your outcomes.
AI Snips
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Episode notes
Airport Baggage Claim
- To improve baggage claim satisfaction, a Texas airport moved baggage claim farther from arrivals.
- This made the wait feel shorter, even though the actual time didn't change.
Bullet Train Cleaning Crew
- Frustrated bullet train passengers in Japan had to wait for cleaning crews.
- Giving the crews visible uniforms improved satisfaction, as passengers understood the wait's purpose.
First Principles Thinking
- Question what people say they want, as they may not identify the real problem.
- Use first principles thinking to break down problems to their core components and rebuild solutions.