Using care navigators to engage patients
20 years of dramatic change — “IT is constantly changing.”
Previous CIO role at Beaufort Memorial
Her leadership style: “I give them guidance, but there’s no micromanaging.”
A responsibility to mentor
Advice for CIOs: Don’t be afraid

Source: Kathy Ross, VP & CIO, Sacred Heart Health System and Providence Hospital, Chapter 3 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.