The Data Chief

How Lloyds Banking Uses Data Escape Rooms to Build a Data Culture

Jul 9, 2025
Josh Cunningham, Group Head of Data and AI Culture at Lloyds Banking Group, discusses innovative strategies to foster a data-driven culture. He shares insights on scaling their graduate scheme from 10 to 100, emphasizing the need for a people-centric approach in tech. His creative initiatives include a data escape room and a five-persona literacy framework that caters to varying skill levels. Josh highlights the importance of balancing innovation with ethical AI use, showcasing how Lloyds is becoming a leader in data literacy within the banking sector.
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ADVICE

Partnering Across Functions

  • Collaborate closely with HR, learning, and communication teams to drive data and AI culture.
  • Embed talent and communication partners within data teams to break down silos and align goals.
ADVICE

Strategic AI Workforce Planning

  • Begin workforce planning for data and AI aligned with strategy and market forecasts.
  • Scale internal graduate programs to build talent when external hiring alone isn't enough.
ADVICE

Balance AI Training with Adoption

  • Balance training and tool adoption to boost AI skills effectively within the workforce.
  • Provide both education on AI basics and practical use cases for AI tools in daily roles.
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