
Energy Central Can utilities keep up with Big Tech innovation?
Sep 18, 2025
Join Erik Helland, Commissioner at the Iowa Utility Commission, Jason Wild, CEO of Wild Innovation & Strategy Excellence, and Mike Smith, Principal at KLN Group, as they delve into the challenges utilities face in keeping pace with Big Tech. They discuss the stark contrast in R&D spending, the cultural hurdles that stifle innovation, and the importance of treating data as a valuable asset. The trio highlights how human behavior impacts technology adoption and the delicate balance between operational excellence and the need for transformative change.
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R&D Spending Gap Is Massive
- Utilities invest roughly 0.1% of revenue in R&D, far below tech giants.
- Hyperscalers outspend utilities by an order of magnitude, creating an innovation gap.
CEO Banned Innovation Talk
- Lee recounts a CEO who forbade talking about innovation to force focus on basics.
- He explained utilities prioritize reliability, safety, and steady returns over risky R&D.
Culture And Time Horizons Hold Utilities Back
- Utilities face entrenched cultural, legal, and timeframe barriers to innovate.
- Commissioners and utilities plan on vastly different timelines, limiting agility.
