Core IM | Internal Medicine Podcast #155 Microskills: Small Actions, Big Impact
18 snips
Jul 3, 2024 Explore microskills from 'Microskills: Small Actions, Big Impact' for navigating the professional world gracefully. Learn about mastering email communication, receiving and processing feedback in residency, meaningful end-stage conversations in healthcare, and expressing gratitude to mentors.
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Effective Email Writing
- Dr. Adair Landry shares a story about writing a long onboarding email that no one would read.
- She learned to use lean, numbered, categorized updates and bolding to improve email readability.
Make Emails Reader-Friendly
- Keep emails short, use headings, numbers, and bolding to highlight key points.
- Suggest specific meeting times to reduce back-and-forth emails and respect recipients' time.
Empathy in Email Writing
- Great emailers demonstrate empathy by anticipating the recipient's needs.
- Empathy helps craft emails that set recipients up for success and encourage responses.