OFG Bancorp CEO on Banking in Puerto Rico

Jose Rafael Fernandez, CEO of OFG Bancorp, shares his expertise on the dynamic banking landscape in Puerto Rico. He discusses how natural disasters have shaped consumer behavior and accelerated the shift towards digital banking. Fernandez also highlights the contrasting economic conditions between Puerto Rico and the U.S. Virgin Islands, emphasizing the importance of political engagement for businesses. Additionally, he reveals the bank's strategy focusing on personalized services for consumers and small businesses, amid the challenges posed by inflation.