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Kodif's CEO Mike Zayonc on Using AI to Automate Customer Experience

Oct 3, 2023
Guest
Mike Zayonc
Mike Zayonc, CEO of Kodif, discusses how their platform automates customer experience. Topics include using low-code and Learning Language Models (LLMs) to remove duplicates, summarize conversations, and take actions on behalf of agents and customers. They also explore AI's impact on supply chain and job roles, the inevitability of technological change, and advice for entrepreneurs in the AI space.
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1
Introduction
00:00 • 3min
2
AI's Impact on Supply Chain and Job Roles
03:28 • 7min
3
The Inevitability of Technological Change and Shift from VC to Entrepreneurship
10:17 • 4min
4
Automating Customer Support with Codef
14:21 • 9min
5
Advice for Entrepreneurs in the AI Space
23:12 • 2min