This week's guest is Andrew Piland. Ron and Andrew discussed how continuous improvement works in the construction industry, what Respect for People looks like, supply chain waste, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  Andrew's background (5:25) What he's up to these days (11:05) About Last Planner (16:55) What Respect for People looks like in construction (21:59) How you avoid getting to that problem spot (23:31) What other lean tools Andrew uses (24:15) His focus on supply chain waste (26:47) Advice for getting started (28:34) Podcast Resources Right Click to Download this Podcast as an MP3 Andrew on LinkedIn Touchplan MOCA Systems MOCA PM Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Is it better to start with software, or start with a process? Why or why not?