Becker’s Healthcare Podcast

Tiffany Miller, Chief Executive Officer, Yoakum Community Hospita

Jun 24, 2025
Tiffany Miller, Chief Executive Officer of Yoakum Community Hospital, leads a critical access facility in Texas and shares insights on fostering organizational culture through strong leadership. She discusses overcoming the challenges of transitioning to Medicare Advantage, particularly for rural hospitals. Tiffany emphasizes the need for community education and advocacy. Additionally, she highlights the importance of compassion and human connection within the healthcare workforce as essential to building a resilient, future-ready team.
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ANECDOTE

Leadership Development Initiative

  • Tiffany Miller shared a story about engaging with Thunderbird Leadership Consulting to develop leadership and culture.
  • This leadership initiative is starting to positively impact all levels of staff, from leaders to frontline employees.
INSIGHT

Medicare Advantage Challenges

  • Transition from traditional Medicare to Medicare Advantage poses financial challenges for critical access hospitals.
  • This shift impacts revenue due to differences in payment mechanisms, especially under cost-based reporting.
ADVICE

Adaptive Leadership Advice

  • Respect and leverage individual differences within your team to achieve strategic goals.
  • Adapt your leadership style to meet colleagues where they are without losing authenticity.
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