TEI 185: Creating product love

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: What products do you use that you love? Think of a product that you are glad to tell other people about. You share how it helps you solve a problem or get a task down. Or, maybe how the product makes you feel. It might be your phone, a perfectly balanced and beautifully designed pen, a pocket knife that makes you feel just a little more self-reliant, or, in my case, the Paragon induction cooktop that allows me to make perfect omelets my wife and kids rave about. Great products are ones that we love. They create emotions in us that go beyond satisfaction, extending to true delight. Creating products that customers love is what product management is about, and also just happens to be the central theme for all of you who are Everyday Innovators. It is why this podcast exists and is the focus of this episode. I explore the topic with Todd Olson, co-founder of Pendo, a capability for creating product experiences customers can’t live without. Before starting Pendo, Todd was VP Products at Rally Software and has been a co-founder for two other companies. He was also recently announced as an EY Entrepreneur Of The Year finalist. Todd knows a lot about developing software, founding and building companies, and creating products customers love.