Great Question: A Manufacturing Podcast Empowering Frontline Workers With Industrial AI Tools That Actually Work
Apr 22, 2025
Nick Hasse, co-founder of MaintainX, leverages his extensive factory floor experience to discuss how AI can genuinely enhance manufacturing. Joining him is Roshan Satish, the lead product manager for applied AI at MaintainX, who develops intuitive maintenance tools like MaintainX Copilot. They explore the critical role of frontline worker insights in AI integration, the importance of fostering organizational champions for tech adoption, and how user-friendly AI can revolutionize operational workflows while ensuring trust and immediate value for staff.
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Episode notes
Start AI Strategy With Frontline
- AI strategy must start with frontline users, not just executives or IT.
- Frontline workers' workflows bridge analog and digital worlds uniquely in manufacturing.
Surface Frontline Workflow Issues
- Ask frontline workers what parts of their workflow frustrate them and slow them down.
- Use their input to identify key AI opportunities without needing them to design solutions.
Build AI Champions From Teams
- Identify AI champions who embrace and promote new AI tools among frontline teams.
- Include IT and controls engineers to ensure data integrity and security during AI adoption.