Scaling from $0 to $25M at the speed of (UV) light with CEO of R-Zero Systems, Grant Morgan

What if I told you that a technology that has been around since the 1910s is the secret sauce to a company that was founded in 2020 and has completely exploded in the year since? And when I say exploded, I mean scaling from $0 to over $25 million in…. Less than a year. Well, that’s the story of R-Zero Systems, and it’s a great example of how, in today’s world, spotting an opportunity, moving fast, and being able to solve problems in real-time is what separates the winners from the losers in the business world. Whether you’re in CPG, retail, healthcare, or some combination of multiple verticals, the biggest problem a company has is the ability to sustainably scale. But R-Zero Systems is showing just how to do it well, and that’s not the only solution the company is bringing to the table. 

On this episode of Up Next in Commerce, I sat down with Grant Morgan, the co-founder and CEO of R-Zero Systems, and he told me all about the wild ride the company has been on since its founding in spring of 2020. See, R-Zero is a biosafety technology company that, thanks to its innovative products, helps customers create safer spaces for its patients, employees, students, and anyone else entering an indoor space. It was created for the same reason as any other company — to solve a problem. The difference, though, was that Grant and his team were able to first, ramp up production at a time when few others could, and second, bring something critical to the very specific needs of the market that was already proven to be effective but wasn’t very accessible. Turns out, that’s the key to growing quickly is effectiveness and accessibility all at once, oh, and maybe a few other things too. Want to know what they are? Find out on this episode! Plus, listen closely to hear my epic UV product ideas that I know Grant is eager to add to his product roadmap, and some of the funniest product requests he has received to date. 

Main Takeaways:

• Sick and Tired of Being Sick and Tired: One of the factors that affects productivity is sick days. By finding a way to reduce sick days, a company can operate more economically and efficiently. But more than just impacting the bottom line, by investing in creating a healthy environment, you are providing workers a better overall experience.
• Proof Positive: Even when you are working with a proven technique, application, or resource, when you introduce it in a new way, you have to go through the due diligence to re-prove its efficacy. Especially when what you are trying to prove is invisible to the human eye.
• The Right DNA: In order to scale, hiring is key. But this task shouldn’t be treated lightly. One wrong hire can impact the culture in more ways than one could imagaine. So how do you create and keep a culture worth building around, and find the right people for the company? Tune in to hear how Grant things about hiring within a fast growing company.!

For an in-depth look at this episode, check out the full transcript below. Quotes have been edited for clarity and length.

---

Up Next in Commerce is brought to you by Salesforce Commerce Cloud. Respond quickly to changing customer needs with flexible Ecommerce connected to marketing, sales, and service. Deliver intelligent commerce experiences your customers can trust, across every channel. Together, we’re ready for what’s next in commerce. Learn more at salesforce.com/commerce

---

For a full transcript of this interview, click here.