GMH Hotels: Business Travel Slows, Loyalty Surges, and Cruise Lines Pay Up

This week on GMH Hotel, Sarah Dandashy, Steve Turk, and special guest host Brian Hicks, President & CEO of HSMAI, unpack the headlines shaping hospitality and travel. Business travel is starting to cool after a strong run, and boutique hotels face headwinds despite a successful 2024. Hotel loyalty programs, however, are on fire — with membership growth outpacing pre-pandemic levels.

On the travel side, the crew discusses new global rules requiring cruise lines to pay for carbon emissions, and what airline passengers can expect from the skies in 2030, from biometric boarding to modular cabins and next-level sustainability.

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