Designing with Flexibility and Problem-solving in Mind

At Notion, the design team prioritizes a flexible and adaptable approach to problem-solving. They focus on building systems and concepts rather than designing specific solutions for isolated problems. By creating a generalizable system, Notion ensures that their product can cater to a wide range of users while still maintaining simplicity and ease of use. The design team also leverages the power of AI as a middle layer to enhance the capabilities of the product and provide users with personalized and customizable features. User research plays a crucial role in understanding user needs and priorities and helps guide the design process.