We’ve talked a lot about leadership on this podcast, and rightly so. Sustainable new business performance starts with a growth mindset and that has to come from the very top of an agency.

No matter how many people I speak with on the topic of agency leadership, every conversation brings a fresh perspective. And none more so than this conversation with Steve Parks of Convivio.

Earlier this year Steve and I were both named as “Inspiring People” in the BenchPress report from The Wow Company, something we were both so chuffed about that we reached out across the internet for a for a virtual high five. Our resulting conversation was so interesting that I knew I wanted to get Steve to chat on here.

In this episode we explore the wider role of agencies, high altitude leadership, the many hats of an agency leader and a window into the world of a private investigator!

Of course, we are giving away a copy of Steve’s recommended read: Organize for Complexity: How to Get Life Back Into Work to Build the High-Performance Organization by Niels Pflaeging, simply join in the conversation on Twitter, LinkedIn or Instagram using #smallsparktheory and we’ll pick a winner.

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