Steven Russell 'The Rise of the Autonomous Bus: A Look into the Future of Transit'

In this episode I speak with Steven Russell, a service designer and now Innovation Manager at Stagecoach bus in the UK. We chat about autonomous buses - a project that Steven has been working on for quite some time. Now, no longer in the realms of movies like Back to the Future 2, it’s not too far away. How far I hear you ask? Well at some point this year, Edinburgh will hopefully become one of the first cities in the world to start rolling the service out in a R and D capacity.

We chat about all the ins and outs about the process, and discuss what the service might look like, potential service failures and other industry dependencies like insurance (who is responsible in the case of accidents) and also how to prepare society for visual of seeing a bus with people driving down the road, with no human driver at the wheel.

Note: Since recording the launch date for the autonomous bus service has been announced. It will open to the public on Monday, the 15th of May.

Connect with Steven: https://www.linkedin.com/in/stevenjrussell/

Support This is HCD

• NEW COURSE: Service Design : https://www.thisishcd.com/courses/video-on-demand-introduction-to-human-centered-service-design-using-journey-mapping

• Become a Patron of This is HCD / https://www.thisishcd.com/become-a-patron
• Sign up to This is HCD Newsletter / https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
• Learn more with This is HCD / https://www.thisishcd.com/courses
• Coaching for Change-Makers / https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers
• FREE GUIDE - 7 Days of Awesome Journey Map Tips: https://www.thisishcd.com/landing/7-day-killer-journey-mapping-tips
• Follow Gerry Scullion on Twitter / https://twitter.com/gerrycircus
• Follow This is HCD on Twitter / https://twitter.com/thisishcd

Our partner links

• We recommend Webflow for all web design and development needs.‍
• Webflow: Create a custom website | No-code website builder

• We used Descript to power our podcast
• ‍Descript | All-in-one video & podcast editing, easy as a doc

• Our podcast is edited by the A-Team at CastUp / Enquire with them about editing.
• ‍Learn more and connect with Castup