What’s the BUZZ? — AI in Business

Strategies for Product-Led Growth of AI Agents (Leah Tharin)

Jun 14, 2025
In a lively discussion, Leah Tharin, a product-led growth expert with experience at SmallPDF and Microsoft, shares her insights on harnessing AI agents for business success. She highlights the need for companies to move beyond hype, focusing on integrating AI solutions in workflows. Leah emphasizes the importance of understanding customer needs and creating transparent monetization models that foster trust. By advocating for cross-functional collaboration and showcasing holistic AI solutions, she provides actionable strategies to enhance efficiency and drive sustainable growth.
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INSIGHT

AI Agents Often Siloed Solutions

  • AI agents aim to automate tasks by interacting with interfaces, replacing some human functions.
  • Current AI agent solutions are often siloed, limiting their overall cross-functional value.
ADVICE

Align Pricing with Customer Success

  • Align your AI product pricing with customer success to avoid inhibiting usage.
  • Use simple models for low-end customers and outcome-based models for enterprise clients.
ADVICE

Break Down Silos Cross-Functionally

  • Focus on cross-functional solutions that break down data and workflow silos.
  • Selling siloed AI solutions risks creating more problems across departments.
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