In a lively discussion, Leah Tharin, a product-led growth expert with experience at SmallPDF and Microsoft, shares her insights on harnessing AI agents for business success. She highlights the need for companies to move beyond hype, focusing on integrating AI solutions in workflows. Leah emphasizes the importance of understanding customer needs and creating transparent monetization models that foster trust. By advocating for cross-functional collaboration and showcasing holistic AI solutions, she provides actionable strategies to enhance efficiency and drive sustainable growth.
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insights INSIGHT
AI Agents Often Siloed Solutions
AI agents aim to automate tasks by interacting with interfaces, replacing some human functions.
Current AI agent solutions are often siloed, limiting their overall cross-functional value.
volunteer_activism ADVICE
Align Pricing with Customer Success
Align your AI product pricing with customer success to avoid inhibiting usage.
Use simple models for low-end customers and outcome-based models for enterprise clients.
volunteer_activism ADVICE
Break Down Silos Cross-Functionally
Focus on cross-functional solutions that break down data and workflow silos.
Selling siloed AI solutions risks creating more problems across departments.
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Is your company ready to realize the true potential of AI agents or just riding the hype train?
In this episode, host Andreas Welsch sits down with Leah Tharin, an expert in product-led growth, to discuss how businesses can effectively use AI agents to transform their operations and drive success. Leah shares her insights on the complexities of integrating AI solutions into existing workflows, the importance of understanding customer success, and the challenges of pricing and positioning AI products.
Discover the critical shift companies need to make from siloed solutions to cross-functional strategies to unlock the real value of AI:
Understand the existing challenges within your customer’s data environment. By demonstrating how your AI agents can streamline processes across departments, you can earn crucial buy-in and trust.
Align monetization with customer success to avoid pricing structures that deter potential users. Instead, create transparent models that align your success with your customers', fostering sustainable relationships.
Embrace a cross-functional mindset, break down departmental silos and showcase your solution as a holistic tool that enhances overall company efficiency.
These strategies can transform how you approach AI sales and lead your organization into the future.
If you're a business leader or tech enthusiast looking for actionable insights to thrive in the AI landscape, this episode is a must-listen!
Don't miss out on the conversation – tune in now to learn how to turn AI hype into business outcomes.
*********** Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.
What’s the BUZZ? — AI in Business 
