Feature #97 – Communication: Confident and ethical patient interaction with Dr Peter Dayman

Hosted by Dr Haydyn Bathurst

Welcome back Dental Head Start Listeners to todays episode on communication. With me in this episode is Dr Peter Dayman. I reached out to Dr Dayman after listening to his interview on ABC Nightlife with Phillipclarke. A lot of us may be too young to be listening to ABC radio, but it was my parents that had listened to Dr Dayman’s episodes on the ABC, in which he handles all sorts of curveball questions from the audience and makes it look easy how well he is able to explain the ways in which dental disease can manifest and what the listener can do about it. This episode is extremely helpful for those just graduating entering the real world of dentistry, with gems here and there to help you communicate well with your patients. Warning, This episode is not G rated and there are a few expletives. Got you interested? Let’s get into it.

Key moments

0:04:16 – Handling complex cases like vertical root fractures

0:10:09 – Dealing with patient questions about a dentist’s age and experience

0:15:04 – Explaining periodontitis to patients in simple terms

0:20:07 – Using visual aids and metaphors (like the “barnacle” analogy) to explain dental conditions

0:21:19 – How to explain to a patient that a tooth is unsavable

0:25:27 – Advice on avoiding “herodontics” and making responsible treatment decisions

0:28:54 – Ethical considerations in dentistry, particularly for new graduates

0:30:39 – Balancing financial pressures with patient care and ethical standards

Dr Peter Dayman

Dr Peter Dayman is a dentist in Potts Point that has been working for 30 years.

Peter is an experienced and passionate dentist who has spent his career educating other dentists and educating himself in the art and science of his profession.

Dr Dayman is heavily involved with CEREC and over the last decade has taught hundreds of dentists in the use of the same day restorative system. He achieved a clinical diploma in orthodontics in 2016 and a Masters in Oral Implantology from the International Congress of Oral Implantologists: the world’s largest dental implant organisation.

An expert in pain management and general dentistry he has special interests in sleep apnoea, root therapy treatment and aesthetic dentistry.

He is the resident dentist of the ABC appearing regularly on Phillip Clarke’s Nightlife.

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Episode sponsor: Dental Practitioner Support 

Dental Practitioner Support is Australia’s first national 24/7 telephone and online service dedicated to supporting the health and wellbeing of everyone in the dental field. Whether you’re just starting your career or have years of experience, this free, confidential, and independent service is here to guide and reassure you through any challenges you face.

From mental and physical health to workplace concerns and general wellbeing, their experienced team is ready to provide tailored advice whenever you need it. Save their number—1800 377 700—or visit www.dpsupport.org.au

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