Driven to delight: How to build more meaningful, profitable customer relationships with Joseph Michelli

In this episode we spoke with Joseph Michelli, New York Times best selling author and CEO of The Michelli Experience, who discussed how you can create experiences that delight your customers and turns more into raving fans.

During our chat, Joseph discussed how brands can start moving away from one off, transactional relationships with their customers and start building long lasting connections that drives more profitable, sustainable growth across their business.

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