Frequent Miler on the Air
The 2024 Bonvoyed Awards | Frequent Miler on the Air Ep286 | 12-20-24
Dec 20, 2024
This discussion dives into the flaws of loyalty programs and their impact on travelers. It reveals the ins and outs of earning elite status and the complications of booking stays at the Atlantis property. Listeners learn about recent changes in airline award bookings, including exciting updates from American Airlines and frustrating changes from IHG. The episode features a bizarre mileage run to Mexico and humorous anecdotes about personal travel experiences. It wraps up by addressing evolving loyalty program structures and user feedback on site usability.
01:36:04
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Quick takeaways
- The podcast critiques loyalty programs for their disloyal practices, highlighting detrimental changes that have negatively impacted customer benefits throughout the year.
- Listeners receive strategic advice on navigating airline and hotel loyalty programs, particularly concerning elite status benefits and reservation complexities.
Deep dives
2024 Bonvoid Awards Overview
The podcast discusses the nominees and selections for the 2024 Bonvoid Awards, highlighting the disloyal practices of various loyalty programs throughout the year. This year's focus is on how loyalty programs have affected travelers negatively, with a specific emphasis on the lack of benefits for loyal customers. The nominees include programs that have devalued their offerings or implemented unfavorable changes that impact how members earn and use points. Ultimately, the hosts join in a humorous take on choosing the 'Grinch of the Year' based on their experiences with the loyalty programs.
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