Healthcare Executive Podcast Future Tech Trends—Disruption, Data and All Things AI
Feb 11, 2025
Paul Zikopoulos, Vice President of Skills at IBM and AI specialist, dives into the dual nature of AI in healthcare. He highlights how leaders can cultivate trust and transparency while harnessing AI's potential. Zikopoulos discusses the importance of upskilling in a disruptive environment and shares practical advice for enhancing productivity through AI. He also stresses the necessity of balancing AI's benefits with ethical considerations, such as accountability and explainability, ensuring that technology serves to augment rather than replace human roles.
AI Snips
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Transcript
Episode notes
Upskill The Many
- Upskill broadly so nontechnical staff can use AI with natural language tools like ChatGPT.
- Build programs to train many employees to solve problems using AI, not just specialists.
Disruption Is Perennial
- Disruption is constant and historical, not unique to today's AI moment.
- Successful adaptation combines solid leadership, change-ready culture, and continuous learning.
Engineer Constructive Tension
- Cultivate a culture that listens, pivots, and embraces ongoing learning to adapt to change.
- Maintain just enough constructive tension to force change without causing burnout.
